Privacy Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
VA Claims Pathfinder (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services (“App”).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and any contact details you voluntarily provide.
- Veteran-related Input: Medical conditions, symptoms, ratings, or any other claim-related information you enter into the App.
- Usage Data: IP address, browser type, access times, and pages viewed to help improve functionality and security.
2. How We Use Your Information
Your information is used for the following purposes:
- To generate guidance on potential secondary VA conditions.
- To personalize your experience and improve our App.
- To provide customer support and respond to inquiries.
- To analyze usage trends and performance metrics.
3. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your information, including but not limited to:
- Secure servers and encrypted data transmission (SSL/TLS).
- Limited access to sensitive data on a need-to-know basis.
- Regular monitoring for potential vulnerabilities and security issues.
However, no system can be guaranteed 100% secure. You use the App at your own risk.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:
- With Your Consent: When you explicitly authorize us.
- Legal Requirements: If required by law, subpoena, or government request.
- Service Providers: Trusted third-party partners who assist us with hosting, data analysis, and support, under strict confidentiality obligations.
5. Data Retention
We retain personal and usage data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
6. Your Rights and Choices
You have the right to:
- Access or correct your personal data.
- Request deletion of your data.
- Withdraw consent (where processing is based on consent).
To exercise any of these rights, please contact us at [Your Contact Email].
7. Children’s Privacy
This App is not intended for use by individuals under the age of 18. We do not knowingly collect information from children.
8. Third-Party Links
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the revised policy with a new “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Email: [Your Email]
Address: [Your Business Address]